Modelling GP Phone calls

Discrete Event Simulation (DES)
111 Service
Emergency Departments
Primary Care (GP)
NHS 10-year plan shifts: Hospital to Community
Author
Affiliation

Sarah Blincko

NHS England

This project will use Discrete Event Simulation to model patients’ navigation of GP vs 111 services and assess the knock-on effect for Emergency Departments.

Note10-year plan Alignment

“NHS 10-year plan shifts: Hospital to Community”: modelling how patients navigate between GP and 111 services to understand the knock-on effect on Emergency Departments, supporting better routing of patients to primary care.